I had a pair of Rti A3's delivered by UPS today. I am giving them as a gift to my brother. I saw them on ebay new in box for a great price so I had to get them. So i carefully remove them from the box to see if they made it safely before it would be too late to return them (his bday isn't for a couple more weeks) and sure enough the grilles were broken. They must have gotten smashed together when the box was dropped. I swear these people must toss packages down flights of stairs or something. Otherwise these speakers are in perfect condition and I will keep them.
So I have two problems:
1. I need to get new grilles. Is it possible to get them through customer support for free or do I need to pay for them.
2. I need to remove the plastic pegs from the holes where replacement grilles will be inserted. What is the best method to do this? Can I just take a toothpick or something and super glue it to the plastic to pull it out or is it more difficult than that?
Advice would be greatly appreciated.