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  1. #1

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    Default Polk Audio Direct Ebay Store?

    I was looking on Polk Audio Direct and they seem to have some pretty good prices on RTi A7's and other speakers. But they are factory refurbished, what is to be expected buying factory refurbised items on Polk Audio Direct? Do the speakers come working and looking as new, with the full warranty, etc?

    If anyone here has experience buying any factory refurbished speakers from the Polk Audio Direct ebay store i'd really appreciate your input.

    Thanks in advance..:)

  2. #2

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    Those are really Bose speakers.








































    Just kidding no idea, if priced right why not?

    Speakers
    Carver Amazing Fronts
    CS400i Center
    RT800i's Rears
    Sub Paradigm Servo 15

    Electronics
    Conrad Johnson PV-5 pre-amp
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    Pioneer 84TXSi AVR
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  3. #3

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    Certainly can't guarantee what I say here, but every speaker that I've bought from polkdirect has been brand new. In some cases there is a sticker on the box that says its refurb, but never any sign that they were ever opened (or should I say previously owned). This has been discussed several times on this forum, and so far everybody has reported receiving what appears to be NIB product. For me, only one thing, an iSonic, looked like it was actually used, but still in great shape for the price.
    They state that the warranties are less for the refurbs, but I've heard conflicting stories on that. Its also confusing in the listing about warranties.

    IMO buy with confidence from polkdirect.

    Just keep in mind that they charge tax for every state (that has a sales tax).
    Last edited by mmadden28; 12-19-2008 at 01:08 AM.
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    HT:Onkyo 805, Emotiva XPA-5, Mitsu 52" 1080p DLP / polkaudio RTi12, CSIa6, FXi3, uPro4K
    2-chnl : Pio DV-46AV (SACD), Dodd ELP, Emotiva XPA-1s, XPA-2, Odyssey Khartago, LSi9, SDA-SRS 2 , SB Duet, MSB & Monarchy DACs, Yamaha PX3 TT, SAE Tuner...
    Pool: Atrium 60's/45's

  4. #4

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    I was a little skeptical myself. Especially with the "cosmetic damage" part. No big deal on a subwoofer, but why spend big bucks on a nice cherry tower if there's a big gash in the side, you know? They have excellent feedback, though. I looked through many, many posts searching for someone disappointed with the looks or performance. There were a few "complaints" that the item was out of stock and replaced with a better product. After about a dozen pages, I gave up on finding a valid complaint about the products themselves. Obviously, your mileage will vary, but they seem to be offering a pretty sweet deal to those who don't need a showroom demo.

  5. #5

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    I just pulled the trigger on a pair of LSi FX since the price is too good to pass. Paid on Dec 16. They shipped the next day and it is scheduled to be delivered Dec 20. And that is from San Diego, CA to Houston, TX. If FedEx actually delivers on time then kudos to Polk for such an incredible service.

    I will update when I get the speakers. But I keep my hope high since everyone here keeps saying good thing about Polk Direct
    Last edited by genjivn; 12-19-2008 at 01:41 AM.

  6. #6

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    Do a search. Nothing but great things said.

  7. #7

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    I bought my cherry RTiA7s from them and they look and perform as brand new. Go for it!

  8. #8

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    I'm planning on upgrading to RTi's here pretty soon, and I plan on buying them all through Polk Direct. I've never dealt with them personally, but they have a great reputation.

  9. #9

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    Quote Originally Posted by comfortablycurt View Post
    I'm planning on upgrading to RTi's here pretty soon, and I plan on buying them all through Polk Direct. I've never dealt with them personally, but they have a great reputation.


    Best prices in town :D

  10. #10

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    The prices are definetly good thats for sure and it's hard to pass up.
    Thanks for the feedback guys..:D

  11. #11

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    I got the sweet CSiA6 deal about two weeks ago, and my speaker is as far as I can tell, brand new. I wouldn't, however, count on more than a 180 day warrantee on refurbs. If they take care of you beyond that date, fine, but this is what it says on the Polk Audio support page regarding the warrantee you get--->


    "Refurbished for home speakers and electronics
    Limited One-Hundred and Eighty Day Warranty
    Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.

    Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUDSPEAKER(S), and PASSIVE CROSSOVER COMPONENT(S) on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.

    Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any AMPLIFIER OR OTHER ELECTRONIC COMPONENT that may be included in this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.

    Furthermore, Polk Audio, Inc., does not warrant any COSMETIC APPEARANCE, IMPERFECTIONS OR BLEMISHES on this Polk Audio Loudspeaker Product. "


    FWIW ;)
    "Don't forget to change your politician. They are like diapers they need to be changed regularly, and for the same reason."

  12. #12

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    Quote Originally Posted by seeclear View Post
    I got the sweet CSiA6 deal about two weeks ago, and my speaker is as far as I can tell, brand new. I wouldn't, however, count on more than a 180 day warrantee on refurbs. If they take care of you beyond that date, fine, but this is what it says on the Polk Audio support page regarding the warrantee you get--->


    "Refurbished for home speakers and electronics
    Limited One-Hundred and Eighty Day Warranty
    Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.

    Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUDSPEAKER(S), and PASSIVE CROSSOVER COMPONENT(S) on this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.

    Furthermore, Polk Audio, Inc., warrants, to the original retail purchaser only, that any AMPLIFIER OR OTHER ELECTRONIC COMPONENT that may be included in this Polk Audio Loudspeaker Product will be free from defects in material and workmanship for a period of one-hundred and eighty (180) days from the date of original retail purchase from Polk Audio.

    Furthermore, Polk Audio, Inc., does not warrant any COSMETIC APPEARANCE, IMPERFECTIONS OR BLEMISHES on this Polk Audio Loudspeaker Product. "


    FWIW ;)
    I have purchased the following from Polk Direct at EBay. One pair of RTi A5's (in cherry finish, GORGEOUS) for the mains, CSi A4 for the center, 2- CS2's for the surrounds. Before purchasing, I e-mailed Polk Direct about the warranty, the answer I received is that all of my purchases would carry the ORIGINAL warranty, which is 5 years ! ! ! You'll see that almost all of the speakers that they offer state that they carry "the original factory warranty". Hope that helps. Don't worry about the condition you will receive, ALL of my speakers appear to be BRAND NEW. No cosmetic or functional problems whatsoever, have fun !
    Last edited by Leon S.; 12-19-2008 at 10:13 AM.

  13. #13

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    Quote Originally Posted by Leon S. View Post
    Before purchasing, I e-mailed Polk Direct about the warranty, the answer I received is that all of my purchases would carry the ORIGINAL warranty, which is 5 years ! ! !
    However, if you click through the link provided, you get to the text I quoted above. I think their verbage is confusing. What does "original factory warranty" mean when they go on to state refurbs are only covered for 180 days? Does it mean warranted by the "original factory"? I just don't think you can rely on them being covered for 5 years. Did they say explicitly that they would be covered for 5 years, or did they just restate the "original factory warranty" stuff. I wish someone from Polk would clear this up for us.
    "Don't forget to change your politician. They are like diapers they need to be changed regularly, and for the same reason."

  14. #14

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    Hence the conflicting stories about the warranties. If your concerned enough, get confirmation in writing/email and save it. I think w/o having to drill down to get the full story just to read the tiny print; the 'original factory warranty' statement in the listing would likely hold up in any court--just saying---not that I would expect any issues.
    ____________________
    This post is a natural product. The slight variations in spelling and grammar enhance its individual character and beauty and in no way are to be considered flaws or defects.

    HT:Onkyo 805, Emotiva XPA-5, Mitsu 52" 1080p DLP / polkaudio RTi12, CSIa6, FXi3, uPro4K
    2-chnl : Pio DV-46AV (SACD), Dodd ELP, Emotiva XPA-1s, XPA-2, Odyssey Khartago, LSi9, SDA-SRS 2 , SB Duet, MSB & Monarchy DACs, Yamaha PX3 TT, SAE Tuner...
    Pool: Atrium 60's/45's

  15. #15
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    You're right the wording is confusing. We will change the lingo.

    Here is the bottom line on refurbished Polk goods:
    Electronics (e.g. I-Sonic, subwoofer amplifiers, miDock, tuners, etc.) have a 180 day warranty.
    Home speakers have a 5 year warranty (original warranty).
    -Eric
    -Polk Audio

  16. #16

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    Quote Originally Posted by Eric Wong View Post
    Home speakers have a 5 year warranty (original warranty).
    This is excellent news Eric! Based on the wording on eBay and the corresponding link to the warranty, I was under the impression that the speaker warranty was 180 days. Given what you said, I think it is advisable to clarify that to all potential purchasers.

  17. #17

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    Thanks, Eric!! Now I feel even better about my purchase. What a rippin' deal.
    "Don't forget to change your politician. They are like diapers they need to be changed regularly, and for the same reason."

  18. #18
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    Quote Originally Posted by Eric Wong View Post
    You're right the wording is confusing. We will change the lingo.

    Here is the bottom line on refurbished Polk goods:
    Electronics (e.g. I-Sonic, subwoofer amplifiers, miDock, tuners, etc.) have a 180 day warranty.
    Home speakers have a 5 year warranty (original warranty).
    GREAT!!

    One question, does PolkDirect usually sell RTI A9 in cherry when they have in stock? I would like to have cherry products from polk and I only see black RTi A9's.

  19. #19

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    Polk ROCKS !!

    And thier CS is second to none IMO
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself)
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)



  20. #20

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    Quote Originally Posted by Eric Wong View Post
    You're right the wording is confusing. We will change the lingo.

    Here is the bottom line on refurbished Polk goods:
    Electronics (e.g. I-Sonic, subwoofer amplifiers, miDock, tuners, etc.) have a 180 day warranty.
    Home speakers have a 5 year warranty (original warranty).
    As I said, before I made my purchase, Polk told me "Your warranty is for 5 years" ! You could never ask for anything better than this from ANY company. These prices, for speakers in NEW condition, and STILL, you get the full warranty. I now have a complete Polk Audio home theatre speaker system, RTi A5's for the mains, CSi a4 for the center, DSW PRO 500 for the sub, and CS2's ( but, I might get 2 CSi A4's for the surround) for surround. And, no worries for the next 5 years :D :D :D :p. Polk Audio, you'll be seeing me again, THANKS ! ! !

  21. #21

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    I'm going to cut all my credit cards in half if I can't loose the link off my computer. Everyday I have to battle to resist a purchase.
    ...Link to my System Showcase...
    "ES - Kind'a simple but I like it"

    Sony ES STR-DA4300ES 7.1
    Sony ES SACD SCD-C2000ES
    Sony 400 Disc CD CDP-CX455
    Infinity BU-2 Sub-Woofer
    Polk Audio RT800i Towers
    Polk Audio CS400i Center
    Polk Audio FXiA6 Surrounds
    Sennheiser HD 280 Pro Headphones
    DH-Labs T-14 Speaker Cables
    Panamax Max 500 DBS Line Conditioner
    Panasonic TH-50PZ85U 50'-Plasma
    Play Station III - BluRay
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    Logitech diNovo Mini Keyboard

  22. #22

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    Quote Originally Posted by Igo View Post
    I'm going to cut all my credit cards in half if I can't loose the link off my computer. Everyday I have to battle to resist a purchase.
    I've been fighting the same battle lately...I refuse to buy my speakers on a credit card though, so I'm forcing myself to wait until I've got the cash...Despite the anguish I'm going through by not having Polk's right this instant...lol
    The nirvana inducer-
    APC H10 Power Conditioner
    Denon DVD-2910 universal player
    DPA The Little Bit Three DAC
    Yamaha P-300 turntable/TCC TC-750 phono preamp
    Acurus L10 preamp
    Adcom GFA-545 power amp
    PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Type 4 speaker cables
    Audioquest Sidewinder IC's
    Audioquest Black Mamba IC's
    Signal Cable Analog II IC's

  23. #23

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    You are correct about the credit cards man. I owe $6 there-abouts spread out across all my credit cards. But if I just gotta have'm, I'll slap those puppies on plastic in a heart beat. Fact is, I'm set on speakers.
    ...Link to my System Showcase...
    "ES - Kind'a simple but I like it"

    Sony ES STR-DA4300ES 7.1
    Sony ES SACD SCD-C2000ES
    Sony 400 Disc CD CDP-CX455
    Infinity BU-2 Sub-Woofer
    Polk Audio RT800i Towers
    Polk Audio CS400i Center
    Polk Audio FXiA6 Surrounds
    Sennheiser HD 280 Pro Headphones
    DH-Labs T-14 Speaker Cables
    Panamax Max 500 DBS Line Conditioner
    Panasonic TH-50PZ85U 50'-Plasma
    Play Station III - BluRay
    Logitech Harmony 550 Remote
    Logitech diNovo Mini Keyboard

  24. #24

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    get em now !

    life`s short, and who knows if there will even be a tomorrow








    **I`m a bad influence !***
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself)
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)



  25. #25

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    At least you never tried to put crack on your American Express. LOL.
    ...Link to my System Showcase...
    "ES - Kind'a simple but I like it"

    Sony ES STR-DA4300ES 7.1
    Sony ES SACD SCD-C2000ES
    Sony 400 Disc CD CDP-CX455
    Infinity BU-2 Sub-Woofer
    Polk Audio RT800i Towers
    Polk Audio CS400i Center
    Polk Audio FXiA6 Surrounds
    Sennheiser HD 280 Pro Headphones
    DH-Labs T-14 Speaker Cables
    Panamax Max 500 DBS Line Conditioner
    Panasonic TH-50PZ85U 50'-Plasma
    Play Station III - BluRay
    Logitech Harmony 550 Remote
    Logitech diNovo Mini Keyboard

  26. #26

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    Quote Originally Posted by Igo View Post
    At least you never tried to put crack on your American Express. LOL.
    And how do you know that I've never tried that? LOL

    My crack dealer accepts all major credit cards. Want his number?...lol
    The nirvana inducer-
    APC H10 Power Conditioner
    Denon DVD-2910 universal player
    DPA The Little Bit Three DAC
    Yamaha P-300 turntable/TCC TC-750 phono preamp
    Acurus L10 preamp
    Adcom GFA-545 power amp
    PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Type 4 speaker cables
    Audioquest Sidewinder IC's
    Audioquest Black Mamba IC's
    Signal Cable Analog II IC's

  27. #27

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    PM sent !!!
    Cary SLP-98L F1 DC Pre Amp (Jag Blue)
    Parasound HCA-3500
    Cary Audio V12 amp (Jag Red)
    Polk Audio Xm Reciever (Autographed by THE MAN Himself)
    Magnum Dynalab MD-102 Analog Tuna
    Jolida JD-100 CDP
    Polk Audio LSi9 Speaks (ebony)
    SVS PC-Ultra Sub
    AQ Bedrock Speaker Cables (Bi-Wired)
    MIT Shotgun S1 I/C`s
    AQ Black Thunder Sub Cables
    PS Audio Plus Power Cords
    Magnum Dynalab ST-2 FM Antenna
    Sanus Cherry wood Speak Stands
    Adona AV45CS3 / 3 Tier Rack (Black /Gold)



  28. #28

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    Quote Originally Posted by beardog03 View Post
    PM sent !!!
    Yeah...you and like 6 other people already. I knew a bunch of you would be jumping on that one...;)
    The nirvana inducer-
    APC H10 Power Conditioner
    Denon DVD-2910 universal player
    DPA The Little Bit Three DAC
    Yamaha P-300 turntable/TCC TC-750 phono preamp
    Acurus L10 preamp
    Adcom GFA-545 power amp
    PolkAudio SDA 2A's/PolkAudio Monitor 7A's
    Audioquest Type 4 speaker cables
    Audioquest Sidewinder IC's
    Audioquest Black Mamba IC's
    Signal Cable Analog II IC's

  29. #29

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    How often does Polk typically replenish the store? All the RTi As are gone at the moment...

  30. #30

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    Quote Originally Posted by comfortablycurt View Post
    Yeah...you and like 6 other people already. I knew a bunch of you would be jumping on that one...;)
    I have it.
    ...Link to my System Showcase...
    "ES - Kind'a simple but I like it"

    Sony ES STR-DA4300ES 7.1
    Sony ES SACD SCD-C2000ES
    Sony 400 Disc CD CDP-CX455
    Infinity BU-2 Sub-Woofer
    Polk Audio RT800i Towers
    Polk Audio CS400i Center
    Polk Audio FXiA6 Surrounds
    Sennheiser HD 280 Pro Headphones
    DH-Labs T-14 Speaker Cables
    Panamax Max 500 DBS Line Conditioner
    Panasonic TH-50PZ85U 50'-Plasma
    Play Station III - BluRay
    Logitech Harmony 550 Remote
    Logitech diNovo Mini Keyboard

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