Rude ass postal service employee

[pmckeealaska]

OK, so I moved in with my girlfriend recently and sent my landlord the forwarding address for her to mail my deposit ($1100) to me. It was sent certified mail, with a tracking number. The tracker says it was delivered at 0750 on Monday, the 15th of this month, but we got nothing. I called the postal service help desk and asked for assistance on this matter. When I finallly got a hold of the customer service person, she was rude, short on help and practically hung up on me when I asked if she would be the one following up on the matter. She said they would look into who signed for it but that it was in a database that was not available to them yet (after 48 hours?). Anyway, I'm usually really understanding with customer service people as they have a hard enough job as it is, but this lady really pissed me off. Any suggestions as to how I should proceed from here??

[nooshinjohn]

I can only offer sympathies here... Do you live in a new apartment? Perhaps another tennant/manager signed for it. I would not handle it in the same manner as postal employees do...

[pmckeealaska]

Nope, not planning on shooting up the place. I live in a house, not an apartment. I made sure the address I gave my landlord was correct. I can only assume it was sent to the wrong place and someone else signed for it and is trying to cash it. Either way, I'm going to get to the bottom of this. I dont care how many people I have to bother to get satisfaction!

[thuffman03]

I am sorry to hear that. I try very hard not to have to deal with the USPS.

[brettw22]

Go postal on first one you find?

[hearingimpared]

I usually have no problem with the USPS but this incident is scary.

[F1nut]

I thought you could look up online who signed, but maybe that's UPS/FedEx. Worth looking into though.

[NotaSuv]

Nope, not planning on shooting up the place. I live in a house, not an apartment. I made sure the address I gave my landlord was correct. I can only assume it was sent to the wrong place and someone else signed for it and is trying to cash it. Either way, I'm going to get to the bottom of this. I dont care how many people I have to bother to get satisfaction!

Had the very same type of thing occur with a USPS money order sent to a club member certified mail..........3-4 weeks later it made it to where it should have been...problem was they said they had to wait 2-3 weeks before they would even trace it.........but mine never showed it was delivered....need to get in touch with that local PO and see if you can talk to the delivery person that was supposed to deliver it..see if they remember it....either way hope they act a bit faster than htey did here....also wouldnt even attempt the MO trace for 4 weeks.............and they wonder why the postal system is failing......................

[nadams]

I signed for a certified letter at work the other day that was to someone in our HR department. All the postal carrier asked was, "Do you work here?"

Considering it said right on it, "Human Resources" and was from an insurance co, I think they should've gotten ahold of the person it was addressed to. No worries for them this time, though... I hand delivered it like a good little boy.

[dkg999]

Go to the local post office and ask to speak to an assistant postmaster or the postmaster. Nicely explain what happened and ask for their help.

[fossy]

my vote goes for going postal...........

seriously , I would have to go with dkg & get the post master involved

[obieone]

Call back, get the persons 1st and last name.... and then call Fox news:p

[danz1906]

Go to the local post office and ask to speak to an assistant postmaster or the postmaster. Nicely explain what happened and ask for their help.

Very good advice.

[george daniel]

^^^^+1 ^^^^^^^

[anonymouse]

Are you sure it was sent certified? Or with just delivery confirmation. I have had three packages sent to me with delivery confirmation that were marked as delivered and never showed up. I reported these items to the Chicago Loop post office and got nowhere. They were rude, and got just remotely concerned when I said I would file a police report. They should not have bothered. There postal police were not even willing to file a case.

The USPS remains one of the most incompetently managed organizations in the country. Its good we have Fedex and UPS to provide some sort of competion otherwise we would be SOL.

[comfortablycurt]

It actually showed up at my house somehow. I'm using all of this free money to get some new upgrades for my rig.:pj/k

Go to the local post office and ask to speak to an assistant postmaster or the postmaster. Nicely explain what happened and ask for their help.

Seriously though...this is probably your best bet.

Sorry to hear about your bad luck. Hopefully it all gets resolved.