Free Shipping on All Orders 1-866-764-1801

Vist our Online Store
+ Reply to Thread
Results 1 to 5 of 5
  1. #1

    Member Sales Rating: (0)

    Join Date
    Dec 2010
    Posts
    3

    Question Monitor70 SeriesII defect - should I return it?

    Hey folks,

    I got a set of cherry Monitor70s and Monitor50s recently from Newegg (awesome deal!), and I found that one of the 70s had what looks like a gap on the rear bottom. I shined a bright flashlight and I don't see any air gaps, but I wonder if the glue is enough? If it's only a cosmetic flaw, I don't want to bother returning the speaker for an exchange, but if it's a performance concern I'd like to get a replacement.

    Any thoughts?
    Attached Images  

  2. #2

    Member Sales Rating: (1)

    Join Date
    Oct 2008
    Location
    Descending toward the moon in the CLEM (Chinese Lunar Excursion Module), looking for Chang'e
    Posts
    11,464

    Default

    Welcome to Club Polk!

    Frankly, I'm not sure by looking at that picture what kind of gap that is or even if it is an air gap. What I'd do is run this by Polk Customer service and see what they say. You can trust them to do the right thing. These are not sealed speakers so I don't know what kind of effect, if any, that would have?

    cnh

  3. #3

    Member Sales Rating: (0)

    Join Date
    Dec 2010
    Posts
    3

    Default

    I know it's not the best picture out there, but I looked at it myself up close and if there is an air gap somewhere in there it's smaller than the tip of a needle. Here's a close-up.
    Attached Images  

  4. #4

    Member Sales Rating: (1)

    Join Date
    Oct 2008
    Location
    Descending toward the moon in the CLEM (Chinese Lunar Excursion Module), looking for Chang'e
    Posts
    11,464

    Default

    It looks like it might be possible. Probably some slip up overseas in manufacturing. I assume you bought these new so you have a warranty? And the problem is reshipping to the seller? Extra fees. Still think it's a good idea to just give Polk CS a call and get 'advice' on what to do from them. Their CS is one of the BEST around.

    Good Luck!

    cnh

  5. #5

    Member Sales Rating: (0)

    Join Date
    Dec 2010
    Posts
    3

    Default

    Yes, I bought them new. Yes, the problem is having to ship a 50lbs box back to the seller.

    I sent CS an email. Hopefully they can reply soon.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

     

Similar Threads

  1. TS500 VS Monitor70 Series II
    By derouyag in forum Speakers
    Replies: 3
    Last Post: 12-01-2010, 11:55 AM
  2. Replies: 7
    Last Post: 09-24-2010, 08:21 PM
  3. For Sale B&K AV5000 SeriesII
    By Amherst in forum For Sale (FS) Classifieds
    Replies: 3
    Last Post: 04-19-2010, 10:28 AM
  4. How do i know if i got a non defect MM12?
    By Spriggan in forum Car Subwoofer Talk
    Replies: 11
    Last Post: 05-07-2004, 11:05 AM
  5. Tweeter defect on SDA SRS 2.3TL
    By pjshelley in forum Troubleshooting
    Replies: 13
    Last Post: 01-19-2004, 06:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts