Advice Articles

Polk's World Class Customer Service

One glance at the rear panel of a multi-channel home theater receiver – all those connections! – and you’ll know why we’re here for you when you need some assistance or insight. Not everyone has a master’s degree in audio engineering (or, in speaker connecting). Sometimes, you just need a friend in the industry.

So Polk has built a 40-year reputation for friendly, knowledgeable, cutting-edge customer service. We’re the best in the business when it comes to personally answering even your most bizarre questions about audio and video, electronics and entertainment. From explaining whacky acronyms (DTS, THX…) to illuminating byzantine connection strategies; from beginner’s questions (“which speakers should I buy?”) to professional issues (“how do I get rid of that hiss?”); from the simplest advice to more challenging topics (hamsters hiding in subwoofers, etc.), we’re ready to help.

Email us, call us direct or toll-free: you’ll always get a real live human being on the other end of the line.

In an industry that moves quickly from one complex technology to the next, often without bothering to educate you about what just became obsolete, we can help you keep up. We never want you to feel overwhelmed or confused, because we believe that making today’s audio-video technology more user-friendly will help you enjoy your entertainment to its fullest. And that’s our ultimate goal.

Email polkcs@polkaudio.com or call 1-800-377-7655.

This article was last modified Jul 30, 2014

← Return to Audio Advice Articles