Frequently Asked Questions

Why can't I get my F/X Wireless transmitter to sync to the speaker module?

There can be several potential causes. One could be that there is too much Radio Frequency (RF) interference. As a test, try moving the system into another room in your house to see if it now works properly. Another possibility is that another electronic device is causing problems. Move the F/X Wireless transmitter away from other electronics, such as the TV, cable set top box, DVD player or CD player. Even moving it further from your surround sound receiver could help. You can do what we call a hard reset by unplugging the power supply from the F/X wireless transmitter for about 30 seconds and then replug. You may also have to do this same procedure with the speaker module.

This FAQ was last modified on August 20, 2014

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