Overall
-
- Total Pieces
- 1
Warranty
-
- Electronics Warranty
- 1 years
-
- Original Purchaser Only
- Yes
Shipping Cartons
-
- Carton 1
- 5.7" (14.48 cm) h x 10" (25.4 cm) w x 10.25" (26.04 cm) d - 3.5 lbs (1.59 kg)
Wireless Music Streaming Adapter
Wherever you would like to have music in your home. Wireless performance of your Omni system is based on the strength and reliability of your network. For optimum performance we recommend that your wireless router be located centrally between all of your wireless devices.
Open the Polk Omni app. Connect to the speaker or group you want to use. The available music services appear above the selected speaker or group. Select the service you want to listen to.
For Omni Collection wireless products we currently support Pandora, Spotify, iHeart Radio, Amazon Prime, Sirius XM, Deezer, KKBOX, QQMusic, Rhapsody, Internet Radio and many more.
The Polk Omni app is companion software to the Polk Omni wireless collection that is enabled with DTS Play-Fi technology. Using DTS's breakthorugh Play-Fi technology, you can stream your favorite music over Wi-Fi right from the app to your Polk Omni product. Download the free Polk Omni app, available from the App Store or Google Play Store.
Yes, please download the Polk Omni Utility app. It gives you access to extended functionality, including Product Firmware Updates and EQ Settings (Polk Omni A1 Amp only). To make sure your product always remains current and up-to-date, use this app to download and install new firmware to your Polk Omni product. Download the free Polk Omni app, available from the App Store or Google Play Store.
Note: This app is not required for daily music streaming use.
To get started using your wireless product you will need to have the following:
- Personal Electronic Device (smartphone, tablet or computer)
- App (Polk Omni app and Polk Omni Utility app)
- Router for Wireless Connection (we highly recommend using an 802.11ac or newer router in the 5Ghz band)
Android:
This is completely up to you. Under the Settings tab, you can check the option "Pause During Call" and the music will Pause if you receive a call. Otherwise, leave this box un-checked and your music will continue to play if your phone rings.
iOS:
This feature is currently not supported. If you are playing music and your phone rings, the music will continue to play during your call.
That’s a smart idea. Newer wireless routers offer higher speeds and less interference. And streaming high-definition movies and music from your personal electronic device – like your laptop, smartphone, tablet, TV streaming box, game console, or other network connected device – requires a newer router. We recommend upgrading your router to either 802.11n or 802.11AC to enjoy trouble-free streaming. They are available for as little as $69.
One router that we fully endorse at that price, and based on our numerous customer experiences, is the Belkin AC750. Once you’re ready to set up your new router, please feel free to call our toll-free Customer Support number at 800-377-7655 We’re happy to walk you through the steps – it only takes a few minutes.
Your Polk Omni product has two set-up modes: WPS and Standard.
Standard set-up mode: To place the device into standard set-up mode, press and hold the setup button for eight seconds. You will hear two tones separated by a silence. After the second set of tones, at approximately eight seconds, release the set up button. The set up indicator light will begin to pulse slowly within about a minute. You may now proceed with standard set up.
WPS mode: To place the device into WPS mode press and hold the setup button for four seconds. You will hear two tones tones. Release the button and the blue light will blink twice repeatedly. Press the WPS button on your WiFi router to engage the routers WPS mode. For more information consult your wireless router’s owner’s manual.
iOS device instructions
1. Before opening the Omni app, go to your Settings on your iOS device.
2. Select Wi-Fi. Ensure that Wi-Fi is enabled. Once enabled, choose from the list the device listed with “DTS Play-Fi” in the name.
3. Once selected, exit the settings menu and open the Polk Omni app.
Note: If opening the Polk Omni App for the very first time, you will see a series of welcome screens that give you a brief tutorial about how the app works. Simply swipe left to advance the screens until you see "Done." Select "Done" and you will be brought to the main page of the app to continue.
4. When the app is open, you will be asked to select your wireless network. Select the wireless network you want to use and click "Next".
5. Enter your wireless network password (if password protected, enter your password--this is the password for your wireless network)
6. When your device is connected to the network, the Wi-Fi light will change from blinking to a solid white (be patient this can take a few minutes).
7. You’re connected! From here, feel free to rename your device with one of the preset names, create your own custom name, or skip right to enjoying music.
Android device instructions
1. Launch the Polk Omni app.
Note: If opening the Polk Omni App for the very first time, you will see a series of welcome screens that give you a brief tutorial about how the app works. Simply swipe left to advance the screens until you see "Done." Click "Done" and you will be brought to the main page of the app to continue.
2. Once your Polk Omni device is found, tap “Set up” (If you have disabled "New Device Search" or if your new device is not detected, you can select "Add a New Device" from the Settings tab on the main app page).
3. The app will set up your Omni speaker on whichever network your Android device is connected to. The app will now ask you to enter the password for this network. Enter the password and press NEXT. The Omni app will now connect your Omni speaker to your network.
Note: If you want to setup your Play-Fi speaker on a different network (i.e. 5 GHz instead of 2.4 GHz), open your device's Wi-Fi settings page and connect your device to the desired network. Restart the Omni app and enter the password for the new network.
4. The connection process will take a matter of minutes. Once the speaker is connected to the network, the Wi-Fi light will change from blinking to solid white. If a software update is available for Omni speaker, it will be installed now. Otherwise, the app will then ask you to choose the name of your Omni speaker. From here, feel free to rename your device with one of the preset names, create your own custom name, or skip right to enjoying music.
Our team is constantly testing for Wi-Fi compatibility. If you are experiencing issues, you can always email Customer Support at wireless@polkaudio.com for help and suggestions on Wi-Fi networking issues.
Polk Omni products are compatible with all routers that are Wi-Fi certified and meet Wi-Fi standards. Uncertified routers may cause problems for your Polk Omni products.
Recommended Specifications
While all certified routers should work, for the optimal Polk Omni streaming experience, we recommend using a router that is rated at least “N600”. This designation means the router supports 802.11n dual band with a speed of 300Mbps on each band. You’ll see the rating “N600” in the router name, or on the front of the box.
These are the detailed N600 specifications you should look for:
LAN Ports:
WAN x 1, LAN x 4 RJ-45 for 10/100/1000 Base T
Antenna:
2 x antenna for 2.4 GHz with 3.8dBi gain
3 x antenna for 5 GHz with 5.1dBi gain
Memory:
8 MB flash and 128 MB RAM
Operating Frequency:
Simultaneous 2.4GHz and 5GHz
Data Rate:
802.11n: up to 300Mbps
Please note that these are recommendations and not requirements. Polk Omni does work with routers with lower performance specifications, and the experience may be acceptable or good. However, using a router with these performance levels will dramatically reduce the chances that your network set up will interfere with the enjoyment of your Polk Omni products.
Yes. All Omni collection products are stereo. In fact, you can even pair two speakers together to create a stereo pair!
Before you begin:
1. Verify that your router is compatible with the Polk Omni System. For router specs / suggestions, please take a look at the question, "What are the recommended Wi-Fi routers and specifications?"
2. If your router is dual band (2.4 GHz & 5 GHz), verify that BOTH network names (SSID's) are visibly different. We suggest putting 5G at the beginning of the 5 GHz SSID name to easily identify them (ex. "Johns Network" (for 2.4 GHz) and "5G Johns Network" (for 5 GHz).
3. If your router supports QoS (Quality of Service) make sure that it is turned on in your router settings. This allows your router to prioritize connections to devices which use larger amounts of data. Refer to your routers setup guide or Internet Provider for details on how to change this setting.
4. Make sure that DLNA support is turned on in your router. Refer to your router's setup guide or Internet Provider for details on how to change this setting.
5. Be sure to have your network name(s) (SSID's) and the password handy prior to setting up your Omni product.
6. If you plan to use Pandora, Tidal, or iHeart Radio services, make sure to have these passwords handy as well. If you do not have an account, you can create one once the system is set up.
7. We suggest setting up your new Omni product close to your router to make sure that you have a proper connection. Once your Omni product is setup, you can move it without haivng to repeat the setup process.
About the setup button:
The setup button is only used to initally connect your Omni product to your router. Once the setup process is completed and the white WiFi light is solid, you should not have to press this button again. If you are having trouble connecting to a speaker, please take a look at the question, "How do I set up my device for either iOS or Android?" for troubleshooting help. [link: https://www.polkaudio.com/supp...]
When upgrading a router, all of the Wi-Fi devices in your home will need to be setup on the new network. The same goes for your Omni products. To reset the Wi-Fi connections, follow the inital setup instructions for each Omni product on your network.
Your Polk Omni product has two set-up modes: WPS and Standard.
Standard set-up mode: To place the device into standard set-up mode, press and hold the setup button for eight seconds. You will hear two tones separated by a silence. After the second set of tones, at approximately eight seconds, release the set up button. The set up indicator light will begin to pulse slowly within about a minute. You may now proceed with standard set up.
WPS mode: To place the device into WPS mode press and hold the setup button for four seconds. You will hear two tones tones. Release the button and the blue light will blink twice repeatedly. Press the WPS button on your WiFi router to engage the routers WPS mode. For more information consult your wireless router’s owner’s manual.
Note: If you had previously setup Stereo Pairs, Speaker Groups, or Spotify Groups, these will have to be deleted and set back up once all of the speakers are on the new network.
Your Polk Omni product is designed to work with all residential grade wireless networks. However, it will not work with any access protected network such as Guest or Office networks.
Polk Omni products are built to deliver a wonderful audio listening experience at home and on a personal Wi-Fi network. Offices and other corporate networks like hotels, airports, and areas with “guest” Wi-Fi networks are almost always set up to disable media streaming products. This is done for security reasons, and to preserve bandwidth. Regardless of the reason, these environments are not suitable for use when using a Polk Omni product.
If for some reason you do need to use your Polk Omni product in an office environment, work with your IT department or network administrator on set up.
Supported audio formats and file qualities include:
.mp3 (MPEG Layer III)
.m4a
.aac (Advanced Audio Coding)
.flac (FreeLossless Audio Codec)
.wav (Waveform Audio File)
File Quality
- Up to 24-bit/192kHz (Ultra-high resolution)
- If the file format is exactly 24-bit/96KHz, these files will be streamed with bit-perfect accuracy and zero compression.
- Files up to 16-bit/48kHz (DVD Quality) are streamed with bit perfect accuracy and zero compression. With high resolution files, Polk Omni products downsample the audio, using even integers, to either 16-bit/48kHz or 16-bit/44kHz for transmission. This allows for the most reliable streaming experience over Wi-Fi to multiple speakers.
Most modern routers are already set up to work really well with streaming products like Polk Omni, but even with current routers, there are some things you can check to make sure you get the best possible Polk Omni experience before setting up your speakers.
1. Select the best Wi-Fi channel for your network.
2. Enable Quality of Service (QoS) features like Wireless Multimedia Extensions (WMM).
3. If using advanced DHCP assignments or port-forwarding, allow exceptions for Polk Omni.
4. Double-check to be sure your router is assigning network access and that UPnP and DHCP are enabled.
Use of these configuration features will be covered by your router’s manual or in online support tools, or you can always get in touch with Customer Support at 800-377-7655 for help.
The media server software we have tested and recommend for use with Polk Omni on a connected media server are:
- Plex
- Serviio
- JRiver
- KODI
These programs are full featured, robust, stable, and low-impact, and work well with our Polk Omni apps and products. This list is not exhaustive, and most media server interfaces with good DLNA implementations should work just fine.
The Polk Omni app is capable of recognizing any Media Server or NAS (Network Attached Storage device) that is broadcasting over your home network, so long as it is set up for open access utilizing standard DLNA protocol.
Some DLNA servers that make use of advanced streaming conversion or protection will not be compatible with Polk Omni.
All of the currently supported Polk Omni file formats can be played from a compatible media server.
As of right now, your Polk Omni product can only play music stored directly on your iOS device's hard drive. You can download the music directly to your iOS device by selecting the cloud logo next to the track in the iOS music app. If you have multiple songs, connect your iOS device to your computer and move them to the device using the iTunes software. Or, you can use the Windows Play-Fi PC app to play any song in your iTunes library to any Polk Omni speaker.
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