Shipping Policy

All purchases from require a signature for delivery. All products sold through receive free ground shipping. Expedited shipping and overnight shipping is available at additional costs. Orders over 150 lbs are not eligible for expedited shipping or overnight shipping.

All purchases are subject to 2-3 day processing before the order is shipped.

Winter Weather Alert – Updated 1/6/2021: Due to inclement weather in certain regions of the country, shipments may be delayed. Please be sure to use the Shipment Tracking Information provided in your Shipment Confirmation email to track your package. We apologize for any inconvenience.


Shipping Timeline

Ground Shipping: 7-10 business days

Expedited Shipping: 3-5 business days

Overnight Shipping: 1-2 business days

Orders placed after 1pm ET are processed the next business day.
Shipping occurs Monday through Friday, excluding national holidays.
Polk is not responsible for any last minute changes made by the carrier.


Holiday Shipping Schedule

We would like to have your Polk product to you by December 23. Therefore, in following shipping guidelines, orders need to be submitted no later than the following dates:

Last day for free shipping (Ground) - order must be submitted by December 1.

Last day for 3-day shipping – order must be submitted by December 14.

This offer is valid only to U.S. customers within 50 states (not including Puerto Rico or other U.S. territories) and applies to Polk products purchased from the U.S. Polk website. We cannot ship to addresses outside the U.S, nor do we ship to PO Boxes, APO, or FPO addresses.

Polk reserves the right to cancel an order at any time. Any charges paid by the customer for shipping are non-refundable.